Studio Policies

By booking any photography, videography, Make-Up or other services, the client agrees to the following terms and conditions.

1. Booking and Reservation of Services

1.1. Corporate Events, Weddings and Travel Bookings:

A non-refundable booking fee of $1000 is required to secure the date. The remaining balance is due in two equal payments: one halfway through the planning timeline, and the final payment is due no later than thirty (30) calendar days before the event date.

1.2. Commercial & Personal Photography, Videography, Make-Up, Art and All Other Service Types Rendered:

The full session fee must be paid in order to reserve the date. This fee is non-refundable and will be credited toward the contracted service.

1.3. Proposals:

All proposals issued are valid for seventy-two (72) hours. After this time, the date may be released without further notice. Soft holds do not guarantee availability.

2. Payments and Fees

2.1. All prices are subject to applicable sales tax (currently 8.25% for Texas).

2.2. Accepted payment methods include credit card, debit card, Venmo, Paypal and bank transfer (where applicable).

2.3. Payment plans are available and must follow the agreed-upon schedule. Failure to adhere to the payment plan may result in the cancellation of services or the delay in deliverables.

2.4. Returned Payments:

A $50 fee will be assessed for any returned payment, declined credit card, or chargeback attempt not authorized by Honeyglass Media LLC.

3. Rescheduling and Cancellations

3.1. Client-Initiated Rescheduling:

Clients may request to reschedule their session once, with at least seven (7) days' notice. Rescheduling is subject to availability and must be completed within six (6) months of the original date. Additional rescheduling requests may incur a fee.

3.2. Client-Initiated Cancellation:

All payments made are non-refundable. Cancellations result in forfeiture of the retainer and any payments made.

3.3. Photographer-Initiated Cancellation:

In the rare event that Honeyglass Media LLC is unable to perform the services due to illness, emergency, or force majeure, all efforts will be made to reschedule or find a suitable replacement. If rescheduling is not possible, all monies paid will be refunded in full, and this shall constitute the client's sole remedy.

4. Session Conduct and Expectations

4.1. Clients must arrive on time and be prepared for the session. Tardiness may reduce shooting time without a refund or reschedule.

4.2. Honeyglass Media LLC maintains a professional and inclusive working environment. Discriminatory, abusive, or inappropriate behavior toward staff or collaborators will result in immediate termination of services without refund.

Honeyglass Media does not tolerate, condone, or ignore any form of violence, harassment, bullying, bigotry or intimidation against or contractors or clientele.

Honeyglass Media maintains a zero-tolerance policy towards discrimination based on race, gender, sexual orientation, disability, or religion.

We are committed to a safe and inclusive environment, and any breaches will be handled through immediate action.

4.3. Minors are not permitted at adult-only sessions (such as boudoir) under any circumstances.

5. Image Rights and Usage

5.1. Honeyglass Media LLC retains the copyright to all images. Clients receive a personal-use license unless otherwise specified in writing with applicable fees.

5.2. Clients may share digital images online with proper credit. Alteration or editing of images, including filters, cropping, or AI-based manipulation or generation, is strictly prohibited unless performed by the photographer.

5.3. Commercial use, resale, or third-party distribution requires a separate written agreement and usage license.

5.4. Honeyglass Media LLC reserves the right to use any images created for portfolio, marketing, website, publication, or promotional use unless the client has submitted a written request to opt out prior to the session.

6. Deliverables and Archival

6.1. Standard turnaround time for portrait galleries is 2–4 weeks unless otherwise specified in the contract. The turnaround time for weddings/elopements is 6-8 weeks unless otherwise specified in the contract.

6.2. Final images are delivered via online gallery platforms. Products such as albums, prints, or physical deliverables are processed after client approval.

6.3. Online galleries are hosted for thirty (30) days. Clients are responsible for downloading and archiving their files. Honeyglass Media LLC is not responsible for the long-term storage of galleries.

6.4. Raw files are not provided under unless proper licensing agreements are made.

7. Retouching and Editing

7.1. Final images are selected and edited at the photographer’s discretion. Editing includes basic retouching, color correction, and tonal adjustments.

7.2. Additional retouching requests may be subject to an additional fee and are not guaranteed.

7.3. No unedited or RAW files will be delivered, and clients may not request editing changes to the photographic style.

8. Limit of Liability

8.1. In the unlikely event of technical failure, data loss, equipment malfunction, or unforeseen circumstances that prevent fulfillment of the contract, liability is limited to the return of all monies paid.

8.2. Honeyglass Media LLC is not liable for missed images caused by interference from other parties, late arrivals, or noncompliance with session guidelines.

9. Studio and On-Location Access

9.1. The studio is a private, by-appointment-only location. Entry is limited to scheduled clients and pre-approved individuals.

9.2. Clients agree to abide by location guidelines, including cleanliness, respect for studio property, and no unauthorized use of studio space, props, equipment, furniture or appliances.

9.3. For on-location sessions, clients are responsible for securing all necessary permits, permissions, and access rights. Any fees incurred (e.g., parking, entry, location rental) are the client’s responsibility unless otherwise specified.

9.4 Security Cameras & Monitoring

Security cameras monitor all studio areas constantly for security and insurance purposes. Cameras are not installed in changing rooms or restrooms to protect client privacy. By using our studio, clients acknowledge and accept that cameras may monitor their sessions.‍

9.5 Option to Disable Cameras

We understand that some sessions may require additional privacy. For intimate sessions or client comfort, cameras can be turned toward the ceiling to disable video monitoring, though audio recording remains active.

‍9.6 To request Option to Disable Cameras, the client must provide proof of insurance covering potential damages and sign a liability waiver accepting full responsibility for any injury to guests and any damage to the studio, including furniture, props, equipment, and the building; and pay a retainer amount determined by the studio to guarantee safety of our studio and equipment.

10. Force Majeure

Honeyglass Media LLC is not responsible for failure to perform services due to circumstances beyond control, including but not limited to acts of God, weather, pandemic, fire, governmental orders, or interruption of transportation. In such cases, best efforts will be made to reschedule.

11. Policy Revisions

Honeyglass Media LLC reserves the right to revise these Studio Policies at any time without prior notice. The most current version will always be available on the website. Continued use of services after policy changes constitutes acceptance of the revised terms.

12. ALL OF OUR WORK IS DONE BY HUMANS

No AI is ever used in any of our work.

We’re proud of our fully human made deliverables and value art made the right way, by artists.

It’s our promise that not a single byte of data you’ll receive from us has been generated, altered, enhanced or written by AI. Whether it’s an image, video or email, It was made by us.

If we can’t make it ourselves we will contract skilled artists who can. No environment destroying technology involved. Our triumphs and mistakes are our own. The Human Way, the Honeyglass way.

13. Good Faith Agreements

We operate in mutual good faith with our network of clients and contractors. Respecting each others time, skills, work and personhood are paramount to our beliefs here at Honeyglass. We trust that our clients and contractors feel similarly and any violations of that trust may result in the dissolution of any previously set contracts or agreements and prevent future such agreements from existing.

14. Inclusion

Honeyglass Media maintains a zero-tolerance policy towards discrimination based on race, gender, sexual orientation, disability, or religion.

We are committed to a safe and inclusive environment, and any breaches will be handled through immediate action.

Zero tolerance.

15. Violence/Harrassment

Honeyglass Media does not tolerate, condone, or ignore any form of violence, harassment, bullying, bigotry or intimidation against or contractors or clientele.

16. We reserve the right to refuse service to anyone